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title: Updated - Helper questions | Help Center
description: Updated - Helper questions
---

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1. [Help Center](https://help.wearecaring.com/knowledge)
2. [Updated - Helper questions](https://help.wearecaring.com/knowledge/updated-helper-questions)

# Updated - Helper questions

- [What are your office hours?](https://help.wearecaring.com/knowledge/what-are-your-office-hours)
- [Where is your office?](https://help.wearecaring.com/knowledge/where-is-your-office-in-singapore)
- [How to leave a review about We Are Caring on Facebook or Google?](https://help.wearecaring.com/knowledge/how-to-leave-a-review-about-we-are-caring-on-facebook-or-google)
- [Can I have the eTravel link? How to download the eTravel mobile app?](https://help.wearecaring.com/knowledge/etravel)

## Issue with employer

- [I have an issue with my employer](https://help.wearecaring.com/knowledge/i-have-a-problem-with-my-employer)
- [I want to transfer, but my employer doesn't want to release me. What should I do?](https://help.wearecaring.com/knowledge/my-employer-refuses-to-transfer-me-what-can-i-do)
- [Do you have lodging?](https://help.wearecaring.com/knowledge/do-you-have-any-lodging)

## Mobile app issue

- [I have trouble logging into the app](https://help.wearecaring.com/knowledge/mobile-app-issue)
- [I am not receiving messages from employers in the app](https://help.wearecaring.com/knowledge/i-apply-for-jobs-but-i-dont-receive-many-responses-from-employers)

## Looking for a job

- [How to apply as a helper?](https://help.wearecaring.com/knowledge/how-to-apply)
- [How to get a release paper?](https://help.wearecaring.com/knowledge/how-to-get-a-release-paper)
- [I am in the Philippines now, can I apply from abroad?](https://help.wearecaring.com/knowledge/i-am-in-the-philippines-can-i-apply-abroad)
- [How much do I have to pay to get a job?](https://help.wearecaring.com/knowledge/how-much-will-i-pay-to-get-a-job)
- [I have never worked in Singapore, can I still apply?](https://help.wearecaring.com/knowledge/i-never-worked-in-singapore-can-i-apply)
- [How to get a job in Hong Kong?](https://help.wearecaring.com/knowledge/how-to-get-a-job-in-hong-kong)
- [What are the eligibility criteria to work as a helper in Singapore?](https://help.wearecaring.com/knowledge/what-are-the-eligibility-criteria-to-work-as-a-helper-in-singapore)

See less ▼

- [Updated - Helper questions](https://help.wearecaring.com/knowledge/updated-helper-questions#main-content)

    - [Issue with employer](https://help.wearecaring.com/knowledge/updated-helper-questions#issue-with-employer)
    - [Mobile app issue](https://help.wearecaring.com/knowledge/updated-helper-questions#mobile-app-issue)
    - [Looking for a job](https://help.wearecaring.com/knowledge/updated-helper-questions#looking-for-a-job)
- [Updated - Employer questions](https://help.wearecaring.com/knowledge/updated-employer-questions#main-content)

    - [Finding a helper with We Are Caring](https://help.wearecaring.com/knowledge/updated-employer-questions#finding-a-helper-with-we-are-caring)
    - [First-time Employer](https://help.wearecaring.com/knowledge/updated-employer-questions#first-time-employer)
    - [Hiring a helper](https://help.wearecaring.com/knowledge/updated-employer-questions#hiring-a-helper)
    - [Medical Insurance](https://help.wearecaring.com/knowledge/updated-employer-questions#medical-insurance)
    - [Home leave for Filipino helpers](https://help.wearecaring.com/knowledge/updated-employer-questions#home-leave-for-filipino-helpers)
    - [Support during the employment](https://help.wearecaring.com/knowledge/updated-employer-questions#support-during-the-employment)

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