What is your replacement policy?

Our fees include a 2-month replacement policy

The service agreement includes a 2-month replacement policy by default—if employment is terminated within 2 months and you hire a replacement helper, the service fee will be waived for the next hiring.

However, we will always assess the reason for termination, conduct an internal review, and make sure that the cost is kept to the lowest for you as the employer, especially if the helper chooses to terminate the contract on her own accord.

You may add the 6-month replacement ($99 before GST) to the service agreement if you wish.