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Updated - Employer questions
Updated - Helper questions
Issue with employer
Mobile app issue
Looking for a job
Updated - Employer questions
Finding a helper with We Are Caring
First-time Employer
Hiring a helper
Medical Insurance
Home leave for Filipino helpers
Support during the employment
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Help Center
Updated - Employer questions
Updated - Helper questions
Issue with employer
Mobile app issue
Looking for a job
Updated - Employer questions
Finding a helper with We Are Caring
First-time Employer
Hiring a helper
Medical Insurance
Home leave for Filipino helpers
Support during the employment
Updated - Employer questions
Renewing my helper's work permit
Finding a helper with We Are Caring
How should I report an unresponsive helper?
How to find a helper with We Are Caring
Premium pass
Would you be able to shortlist candidates for me?
What is the availability date?
How do I offer a job to the helper via the app?
What is your pricing?
Can we negotiate the helper's salary?
What is your replacement policy?
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First-time Employer
Register for the Employers’ Orientation Programme (EOP)
What are the eligibility criteria to hire a helper?
What is the levy payment?
Any tips for interviewing a helper?
How do you screen helpers?
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Hiring a helper
What is the timeline for hiring a helper?
What are the steps to hire a transfer helper?
I found a helper on my own. Can you assist with the hiring?
How to hire a helper located outside of Singapore?
How to relocate a helper to Singapore?
I am a returning customer. Am I entitled to a discount?
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Medical Insurance
Policy coverage of Income’s maid insurance
Medipass mobile application
Submitting an insurance claim
My helper has a health issue that might need to be hospitalised
Home leave for Filipino helpers
Home leave for Filipino helpers
Emergency Home Leave
Support during the employment
What support do you provide during employment?
My helper wants to get married to a Singaporean or a PR
My helper is pregnant, what should I do?
I suspect my helper borrowed money from loan sharks, what can I do?
Terminating the employment with my helper
Transferring my helper to a new employer
Temporary accomodation for my helper
Can We Are Caring take over the responsibility of my helper?
Levy waiver
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